Learn about your Printer - Solve Problems HP Printer Home Page - References and Resources Programs_and_Features_Printer_Desktop_Icons_11 Open the Printer Assistant > tab Scan > Manage Scan to Computer > EnableĮxample - Windows - Full Feature Software - Installed The installation of the full driver adds at least two shortcuts to the Desktop: Your Printer Assistant shortcut is perhaps tied to HP OfficeJet Pro 8710 PCL-3 (Network) Part of the equation - that is, whether the enable works by itself - is whether the ScanToPCActivationApp Process has been disabled and / or whether the setup is switched on in Windows when it starts. Updates can squash printer software on occasion. Software depends on Windows fully cooperating - generally not a problem but, you know. Much depends on the stability of your network, perhaps the connection type, and whether your printer software is fully installed and functional. Question / Concern Answered, Click my Post ' Accept as to the HP Community Forum. People who own, use, and support HPdevices. Thank you for participating in the HP Community. Tab General > Note the information in section Location (includes the model of the printer) Right-Click the (first) process: ScanToPCActivationApp > Properties If at least one ScanToPCActivationApp process is listed,Ĭheck the Properties of the process to find information about that process. Search the list of processes > Find the process you want to stop: ScanToPCActivationApp Running Processes are listed in Processes Processes that are disabled in Startup will not be listed in Processes Start > Search “ Task Manager” > optionally PIN to Startup / Task Bar In the Task Manager window, click on ' More details' near the bottom left Right-Click an empty area of the Taskbar and select Task Manager HP Instant in my experience, it is possible the setup is not working as it should.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.

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